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This module will familiarize employees to grooming basics. Varying grooming needs of different breeds and coat types, toe nail trimming, ear cleaning, eye cleaning, teeth brushing, bathing, and equipment are all covered. Safety is addressed, as the grooming salon is an area of the pet care facility which presents unique hazards to pets and those […]

Nutritional needs for pets vary by species, life stage (puppies to seniors), health status, chronic illnesses and breed. Obesity and food allergies are common issues in dogs and cats that frequent pet care facilities. This module discusses how canine and feline nutritional needs differ; medical problems that may be treated with specific diets prescribed by

When caring for dogs and cats there is always the potential for parasites. One thing that is guaranteed to upset a pet owner is discovering a parasite on their pet and believing that the pet acquired the parasite from the facility. Understanding how to recognize internal and external parasites is the best preventative to an

An outbreak of an infectious disease in a pet care facility can be devastating. When there is an outbreak and pets are sick it impacts every part of the business from employee morale to the facility’s reputation. Along with maintaining a sanitary and well-ventilated facility, vaccinations are critical to protect the health of pets. This

When a client leaves their pet at a pet care facility, they want assurance that their pet will be safe, secure, healthy and happy. This module provides training on proper use of leashes, handling of pets, entrance and exit of enclosures, and escape prevention. This information will keep pets safe and secure in the facility

Since dogs and cats can’t ‘talk’, they communicate through body language. Anyone caring for pets in a pet care facility needs to know how to interpret those signs. This is especially important when it comes to aggressive behavior, understanding the difference between offensive and defensive postures, and knowing the potential triggers of aggression. This valuable

Maintaining a clean, odor-free, and disease-free facility is critical for the wellbeing of the pets in your care and the satisfaction of their owners. This updated module will familiarize you with all the factors that go into maintaining a safe and healthy environment, including immunizations, disinfectants, ventilation, odor control, pet comfort, and record keeping.

Everyone from the facility owner or manager to the newest hire should be concerned with safety to maintain and assure a healthy environment for both pets and humans. Pet care facilities are filled with countless potential hazards. Chemicals, slips and falls, repetitive motion injuries, back injuries from improper lifting, and zoonotic diseases (infections transmitted from

Are your employees trained to recognize symptoms of illness and external parasites? Are they qualified to administer necessary medications to pets? Our experience shows quality pet care facilities perform pre-entry screenings on pets as they enter the facility. This module includes a step by step pre-entry procedure; care of different life stages and disabilities; administration

This module covers familiarization with different types of dogs and cats that may be cared for in a pet care facility. Knowing breed-specific and gender-specific traits and their predisposed medical issues will assist in providing a safe and stimulating environment for different breed’s needs. Breeds typical of each group (herding, sporting, hound, etc.) are discussed,