Since dogs and cats can’t ‘talk’, they communicate through body language. Anyone caring for pets in a pet care facility needs to know how to interpret those signs. This is especially important when it comes to aggressive behavior, understanding the difference between offensive and defensive postures, and knowing the potential triggers of aggression. This valuable information will help team members deal with pets safely and avoid costly and painful injuries. This module also discusses other behavior issues which impact the entire pet care facility including separation anxiety.