FAQs

Are you joining us from Outstanding Pet Care Learning Center? Use the contact form so we can assist with setting up your account and answer other questions you may have.

How do I set up a team owner account?

  • Go to my account tab and create an account for the account owner.
  • While signed in choose a membership level and check out.
  • My account/Teams/Add Member
    • Enter new team member unique email
      • Choose role of manager or member
      • Activate account through confirmation email
      • Log into new member account and choose course with a discount now applied and checkout
    • To use same email for all accounts
      • Copy registration link
      • Log out or use another computer
      • Go to registration link
      • Register new user with a unique username
      • Choose course with discount now applied and checkout

How do I resume where I left off?

  • Login to your account
  • Click the Resume button above the tabs on the My Account page

What courses offer a certificate?

  • Professional Pet Boarding Certification Level 1
  • Professional Pet Boarding Certification Level 2
  • Safe Group Play in the Pet Care Facility – Managing Group Play
  • Establishing Safe Group Play – Facility Design and Policies
  • Understanding Canine Body Language in the Pet Care Facility